Published in Urban Company – Engineering·Dec 2Building the Best In Class Partner Payout experience in the Gig EconomyAt Urban Company, we proudly believe that our partner payout experience is best in class in the Gig economy. Our Partners (our service professionals) receive their payments every second working day (on Monday, Wednesday and Friday). Moreover, the payout happens without fail before the end of day and never spills…Payouts6 min readPayouts6 min read
Published in Urban Company – Engineering·Dec 2UC’s journey of 5X API performance improvementAt UC, our Microservices platform is our legacy and is one of the most stable platforms you will come across. …Performance7 min readPerformance7 min read
Published in Urban Company – Engineering·Dec 2How UC built its in-house location stack “Pin-Drop” using open source — Part OneAs you guys know, Urban Company is a hyperlocal services marketplace. Hyper local marketplaces, be it cab industry, grocery delivery and/or home services, rely on a very fundamental construct — Location. For example, some fundamental use cases hyperlocal businesses can’t live without: Location of the customer where to deliver the…Geolocation6 min readGeolocation6 min read
Published in Urban Company·Nov 28Urban Company grants stocks to 500 service partners as part of the PSOP program● In March 2022, Urban Company launched the Partner Stock Option Plan to award shares worth INR 150 Cr. to thousands of service partners over the next 5–7 years ● UC has granted stocks worth INR 5.2 Cr. to 500 partners in Nov 2022 ● Of the total recipients, about…Employment3 min readEmployment3 min read
Published in Urban Company – Culture·Nov 28“Try to keep in touch with the pulse of your team” — Vineet’s advice to be a good People LeaderMeet Vineet Gopakumar, who is an Entrepreneur in Residence in the Spa and Massage for Men Category at Urban Company. Vineet joined us back in 2020 and has been working on Urban Company’s Spa and Massage for Men business in India since then. Born in Jamshedpur and raised in Bangalore…People Management5 min readPeople Management5 min read
Published in Urban Company – Engineering·Nov 15Batching & Matching to optimise customer-partner interactionsBy — Saurabh Bora (Engineer, Marketplace Team) — Introduction Matchmaking (MM) is the process of matching two entities, generally a customer with a service partner. For example — matching a delivery executive to a parcel, driver to a passenger, player A to player B in a multiplayer game etc. At Urban Company, it is our job of matching a…Matchmaking7 min readMatchmaking7 min read
Published in Urban Company – Culture·Nov 14“The growth of your team should never take a backseat” — Srivatsa’s mantra on becoming a successful leaderMeet Srivatsa Kandukuri, Business Head at Urban Company and currently leading the Spa and Men’s Grooming businesses. Srivatsa joined us in January 2020 as a General Manager of the Homes Business and in 3 years has transcended to a Business Head. Born in Hyderabad, he spent all his childhood there…People Management4 min readPeople Management4 min read
Published in Urban Company – Culture·Nov 9Meaningful work & great culture has kept Sourabh at UC for 6+ years now…Sourabh Goyal joined us in 2016 and is now a Senior Engineering Manager. I was always enticed by software development as it blesses you with the power of creation. I realized its true potential when I joined Urban Company in 2016. Immediately after joining, I embarked upon a journey of…Engineering3 min readEngineering3 min read
Published in Urban Company – Culture·Oct 31Build a team that is in love with the mission — Nikhil’s advice to leadersMeet Nikhil Shanker, who has been building and scaling multiple businesses and capabilities through his 5 years with UC. Nikhil joined us in 2017, to lead UC’s Handymen and Cleaning services. He built the supply side product market fit and scaled these categories 3–5x. He then moved on to lead…People Management4 min readPeople Management4 min read
Published in Urban Company – Design·Oct 207 tricks I use for effective cold calls at Urban CompanyBy — Shalini Mookerjee, Sr. Researcher — Quite a few times while designing or ideating, we at UC come across situations where we need some assured hunches, which are more than assumptions yet not as expensive as qualitative research insights. In these situations we resort to cold-calling customers. What is a cold call? Cold calling is when a customer is solicited by…Ucresearch5 min readUcresearch5 min read
